79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (xxxx) indicate the specific type of
error.
Turn the printer off, and then turn the printer back on.
Try printing a job from a different software application. If the job prints, go back to
the first application and try printing a different file. (If the message only appears
when you use a certain software application or print job, have the customer contact
the software vendor for assistance.)
If the message persists, try the following:
1. Cycle the power.
2. Reseat or replace the interface cable and cycle the power.
3. Download the latest firmware image (if available—the firmware download is not
available for some printers) from
http://www.hp.com and use HP Jetdirect or
another appropriate utility to update the printer.
4. Remove the DIMMs one at a time and cycle the power.
5. Try using the parallel interface, if possible.
6. Remove the EIO cards from the printer and then perform a cold reset.
7. If the error persists, replace the formatter.